The Taxpayer Advocate Service (TAS) first identified many of the issues because the large numbers of taxpayers couldn’t resolve tax-related problems and go to TAS for help. Annual report from this entity shows there are some important opportunities to improve at Internal Revenue Service. Training Budget and Taxpayer service are some of the most urgent aspects to be improved.
As of 01/18/19: IRS website include TAS Alert
Please be aware that due to the lack of an approved federal budget, all Taxpayer Advocate Service offices across the country are closed. No staff will be available to assist you during this time. Please check your local media for news about when our offices will reopen. We apologize for the inconvenience.